Reviews

RAQUEL BONILLO JIMENEZ left a review on 30/01/2023

Todo ok, salvo….

Todo muy bien a excepción de la calidez de las habitaciones, hacía frío a pesar de tener encendida la calefacción, y el baño no tiene calefacción por lo que el confort en este aspecto no me gustó

The Agir Springs Hotel responded to this review. View the response.

Estimada Raquel, Gracias por tomarse el tiempo a dejarnos una reseña sobre su estancia en el Hotel Agir Springs. Nos alegra saber que tuvo una estancia agradable con nosotros aunque hay cosas que podemos mejorar. La realimentación de nuestros clientes es muy importante para nosotros y hemos tomado nota de sus comentarios. Esperamos darle la bienvenida de nuevo al Agir Springs. Saludos cordiales, Hoteles MedPlaya Benidorm

Philip Pike left a review on 09/01/2023

Great hotel in an ideal location

The Agir Springs is a nice quiet non-imposing gem. Weve only seen couples there across nationalities so its nice and quiet. Halfway between the Old Town and New and one street off of the beach promenade so ideal for location. Always clean. We dont eat main meals there as we like to explore, but the cafébar downstairs has always had nice snacks etc. There is a roof sun terrace and small pool. Its been our preferred choice now for a few years. Note though that there isnt any entertainment for us thats a good thing

The Agir Springs Hotel responded to this review. View the response.

Dear Philip Thank you for taking a few moment to share your thoughts about the Hotel Agir Springs. As returning guests your comments mean a lot to us and so it is great to hear that you continue to enjoy what we have to offer. We hope to see you both back again soon. Kind Regards, MedPlaya Hotels Benidorm

ANA CRISTINA ABENIA SANCHO left a review on 04/01/2023

Estupendo como siempre

Encantados, solemos alojarnos alli por su hubicacion en Navidad nunca habíamos estado pero ha sido muy buena la experiencia, repetiria sin dudarlo

The Agir Springs Hotel responded to this review. View the response.

Estimada Ana Cristina, Muchas gracias por compartir sus pensamientos con nosotros sobre su estancia en el Hotel Agir Springs. Nos alegramos que hayan pasado una estancia agradable con nosotros. Gracias por su confianza y será un placer poder darle nuevamente la bienvenida en su próxima visita a Benidorm. Saludos cordiales, MedPlaya Hoteles Benidorm

Annette Cumming left a review on 02/01/2023

Xmas holiday

Overall enjoyed my stay at your hotel, only fault I found was breakfast was not hot was warmish not to my liking , booked half board and didnt eat evening meal once as menu had nothing to my liking

The Agir Springs Hotel responded to this review. View the response.

Dear Annette Many thanks for choosing to stay with us at the Hotel Agir Springs and for taking a few moments to share your review with us. We are pleased that overall you enjoyed what we have to offer although you felt that improvements could be made with the food. Your feedback is important to us. Hopefully if you do choose to return again in the future we can help to change some of your opinions. Kind Regards, MedPlaya Hotels Benidorm

Carol Ann Andrew left a review on 29/12/2022

Christmas 2022

We stayed for 5 days including Christmas 2022 Generally we were very happy with the hotel, the staff and the food. There were a couple of small negatives ,,, The music tape they played constantly during our stay drove us mad. A loop of four Christmas songs on a piano was monotonous. Christmas Eve dinner was marketed as a Gala Dinner. There was little choice and the food was not as good as all the other nights. The saxophone player was not a good choice - acoustic guitarist would have been more appropriate. The dinners, generally, were very good. We liked the table service but the menu needs changing more often. If you stay for 5 nights you find yourself having to repeat your choices. The only bar is the cafeteria bar. We were sitting having a drink with friends on Boxing Day and were given our bill and told they were closing at 10:45. This is too early for a Benidorm hotel. The bedroom was good but needs a rubbish bin in the bedroom as well as the bathroom. Reception staff and room cleaners were excellent. The staff serving at the bar could have been a bit more friendly as we drank there a lot. Would we stay there again? Possibly - although we both feel we need mobility scooters to get around and we cannot have them at this hotel - otherwise we would say it is a good value hotel with good food and good value for money.

The Agir Springs Hotel responded to this review. View the response.

Dear Carol Ann Thank you for chooisng the Hotel Agir Springs for your Christmas stay in Benidorm and for taking a few moments to share your comments with us. We are pleased that overall you enjoyed your visit although you felt that certain areas could be improved upon. Your feedback is important to us. Hopefully you will choose to return again in the future. Kind Regards, MedPlaya Hotels Benidorm

ISABEL SÁNCHEZ MARTÍNEZ left a review on 12/12/2022

Excelente

Hotel estupendo, decoración preciosa de habitaciones y salas. El área de la piscina súper agradable. Situacion inmejorable. Todo perfecto. Por poner una pega quizás el edredón es un poco caluroso para las temperaturas de Benidorm. Estamos muy contestas con la estancia en su hotel. Saludos

The Agir Springs Hotel responded to this review. View the response.

Estimada Isabel, Muchas gracias por escoger Hotel Agir Springs para su estancia en Benidorm y por compartir su opinión con nosotros. Siempre se alegra recibir comentarios positivos sobre nuestro hotel y nos alegramos que hayan pasado una estancia buena con nosotros. Gracias por su confianza y deseamos poder atenderle de nuevo en su próxima visita a Benidorm. Saludos cordiales, MedPlaya Hoteles Benidorm

JESUS MARIA MATEOS AGUIRRE left a review on 25/11/2022

Todo muy correcto.

Creo que con la puntuación que he dado lo digo todo. MUY BIEN.

The Agir Springs Hotel responded to this review. View the response.

Estimado Jesús, Muchas gracias por escoger Hotel Agir Springs para su estancia en Benidorm y por compartir su opinión con nosotros. Siempre se alegra recibir comentarios positivos sobre nuestro hotel y nos alegramos que hayan pasado una estancia buena con nosotros. Esperamos volver a verle en un futuro cercano. Saludos cordiales, Hoteles MedPlaya Benidorm

FRANCISCO MONTES CAMPOS left a review on 24/11/2022

Muy bien

Todo muy bien, recomendable

The Agir Springs Hotel responded to this review. View the response.

Estimado Francisco, Muchas gracias por compartir sus pensamientos con nosotros sobre su estancia en el Hotel Agir Springs. Nos alegramos que hayan pasado una estancia agradable con nosotros. Gracias por su confianza y será un placer poder darle nuevamente la bienvenida en su próxima visita a Benidorm. Saludos cordiales, MedPlaya Hoteles Benidorm

MIGUEL GIL PLAZA left a review on 23/11/2022

Descanso

EL COLCHON DE MUELLES QUE YA NI EXISTE Y LAS ALMOHADAS MUY MALAS. POR FAVOR CAMBIAR LOS COLCHONES Y LAS ALMOHADAS

The Agir Springs Hotel responded to this review. View the response.

Estimado Miguel, Muchas gracias por sus comentarios sobre su estancia en el Hotel Agir Springs. Nos complace que haya pasado una buena estancia en general con nosotros. Sentimos que hubo algunos aspectos del hotel que no fueron a su agrado. La opinión de nuestros clientes es muy importante para nosotros ya que nos ayuda a mejorar. Esperamos tener la oportunidad de darles la bienvenida de nuevo al Agir Springs. Saludos cordiales, Hoteles MedPlaya Benidorm

STEWART CURSON left a review on 20/11/2022

Disrespectful guests

Noise from neighbouring room terrible at all hours and loud music asked to change rooms but was told by reception they were told to quieten down only to be started again 15 minutes later spoilt holiday not meeting expectations

The Agir Springs Hotel responded to this review. View the response.

Dear Stewart We are sorry to hear that the Hotel Agir Springs did not meet with your expectations. It is never our intention for anyone to experience and problems during their visit and we apologise for any inconvenience caused. Your comments and feedback are important to us and so we thank you for sharing them. We do hope that you would conisder returning to MedPlaya Hotels in Benidorm in the future. Kind Regards, MedPlaya Hotels Benidorm

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1. INTRODUCTION

At MedPlaya, our customers are our top priority. That's why we have developed the all-new MedPlaya Amigo! Loyalty Programme, designed to offer our direct customers the best prices, favourable conditions, and exclusive offers and benefits.

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Please refer to the table below for the different levels and associated benefits:

[Table of Levels and Benefits]

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