Reviews

Nadia Martín Roldan left a review on 30/06/2020

Ideal para ir con niños

A sido un fin de semana muy divertido, a las niñas les ha gustado mucho las instalaciones, la pena es que aún no había animación. Por lo demas la comida no era de la mejor calidad y variedad.

ROGER BALCELLS RIBAS left a review on 28/06/2020

Bona relació qualitat-preu

Bona relació qualitat-preu

MIREILLE SOLER left a review on 27/06/2020

Séjour

Très bien pour les familles manque un peu déquipements dans la cuisine

Candela Celeste Espinosa Valverde left a review on 25/06/2020

Buen sitio

El lugar es muy familiar, las habitaciones son antiguas pero si tienes algún inconveniente te lo resuelven

MARTA PUIG ESPONA left a review on 23/06/2020

calidad-precio PERFECTO

todo perfecto, la habitación sup familiar todo muy nuevo y muy limpio. todo correcto

ROSARIO NADALES LORITE left a review on 29/09/2019

Todo ok

Cuando el hotel esta lleno el parking gratuito es pequeno

Hotel Sant Eloi responded to this review.

Estimada Sra. Nadales, Muchas gracias por elegir MedPlaya San Eloy para su estancia en Tossa de Mar. Nos sentimos muy halagados por su valoración y es un enorme placer saber que han disfrutado de una agradable estancia con nosotros. Nos gustaría informar que en las inmediaciones disponemos de un parking exterior (5€/ día- bajo disponibilidad a la llegada). Gracias por su confianza y deseamos poder darle nuevamente la bienvenida en su próxima visita a Tossa de Mar. Saludos, Laura S. Loyalty & Community Manager

Karen Warrington left a review on 29/09/2019

Great for kids and families

Lovely hotel great entertainment. All inclusive drinks and cocktails till 12pm. Good variety of food but could be a little hotter. Bus service every hour 5 mins to beach or 20 Min walk. Would visit again.

Hotel Sant Eloi responded to this review.

Dear Mrs. Warrington, Thank you for choosing MedPlaya San Eloy for your stay in Tossa de Mar and for sharing your views with us. We are very happy to hear that you enjoyed your stay  and there is nothing more rewarding than reading that you would visit us again. Thank you for your confidence and we look forward to welcoming you again in a near future. Best regards, Laura S. Loyalty & Community Manager

Stuart Carling left a review on 27/09/2019

No soup!

Having been to the San Eloy several times now we have seen the improvements and refurbishments made over the past few years. One update we personally consider to be a bit doubtful as an improvement is the installation of another kids water play area located behind the stage, which used to be a quieter corner with a pool frequented mainly by adults who wanted to relax. But the installation of air conditioning in the apartments was a great decision. The one plastic glass per person introduction was a good idea, as it stops people from leaving mountains of glasses on their tables for the bar staff to clear up at the end of the day and helps stop certain guests from abusing the all-inclusive drinks package and the stocking up of drinks before midnight with the aim of continuing their session after closing, accompanied by potential noise. We also witnessed the passing on of drinks concession cards from guests who are leaving to guests who are remaining, so that the remaining guests could acquire several drinks at once and take these drinks to their rooms, again to continue partying after midnight. If there is a fine in place for not returning these cards during checkout, it should be applied. We found that the food was generally hot, tasty and quite varied but there was rarely a soup available during the 7 days we were there in fact, only 3 times in the 14 lunchesdinners! Weve never known a hotel not to have a soup on at mealtimes and, because of this, I think the main courses got hammered, sometimes resulting in certain items of food quickly running out. Gazpacho always used to be on the menu but we didnt see any this time. The fried eggs at breakfast were another contention. Two trays were available but they mustve been cooked well before the restaurant was open at 8am, which resulted in all of them ending up like lumps of rubber by 9am. Doing them in batches during the 2-hour breakfast period wouldve provided edible freshly fried eggs. It was great to get reacquainted with the regular staff, all of whom are friendly and hard working. Over all, we thoroughly enjoyed our stay, and the walks on the many tracks in the area. We will be back!

Hotel Sant Eloi responded to this review.

Dear Mr. Carling, Thank you for choosing again MedPlaya San Eloy and for sharing your views with us. We are flattered to receive your evaluation and we are delighted to know that most of our improvements have been to your liking. We appreciate your feedback concerning the cards system used to minimise the use of plastic and to promote the responsible consumption and we will pass on your remark to the corresponding department. We regret to hear about the soup and we value all your suggestions regarding improvements on the restaurant and we will forward your comments to the relevant department. Thank you for mentioning our friendly staff and we are delighted to hear that you had an enjoyable stay with us. Thank you for your confidence in MedPlaya San Eloy and we look forward to welcoming you back again in the near future.Best regards,Laura S.Loyalty & Community Manager  

Nuria Ventura Enriquez left a review on 24/09/2019

Último fin de semana de verano

Las instalaciones muy bien, lástima que llovió y no se realizaron actividades. Lo malo la comida, solo funcionaba media barra del buffet, y cuando algo se terminaba, tardaban mucho en sacar más.

Hotel Sant Eloi responded to this review.

Estimada Sra. Ventura, Muchas gracias por elegir MedPlaya San Eloy para su estancia en Tossa de Mar. Nos alegra que las instalaciones fueran de su agrado y lamentamos que el tiempo no acompañara durante su estancia. Nos gustaría informar que en caso de lluvia adaptamos las actividades en función de las condiciones meteorológicas. Sentimos si el servicio de reposición en el buffet no cumplió con sus expectativas y por supuesto lo transmitimos al departamento correspondiente para revisar este aspecto y tomar las medidas para agilizar el servicio. Gracias por su confianza y deseamos poder atenderle de nuevo en su próxima visita a Tossa de Mar. Saludos, Laura S. Loyalty & Community Manager  

Jenny Masnada left a review on 23/09/2019

Hôtel 100 famille avec enfants

Hotel parfait pour une famille avec bcp dactivités sur place. Pas idéal pour un voyage en couple si lon recherche la tranquillité.

Hotel Sant Eloi responded to this review.

Bonjour Mme. Masnada, Nous vous remercions d’avoir pris quelques minutes afin de nous partager votre avis concernant votre séjour à MedPlaya San Eloy.  Nous sommes ravis de lire que vous avez profité de votre séjour parmi nous et nous vous remercions de votre recommandation pour les familles. Merci de votre confiance et nous espérons avoir le plaisir de vous accueillir de nouveau prochainement. Salutations, Laura S. Loyalty & Community Manager 

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