Reviews
David McCormick left a review on 01/10/2018
Great time
We have stayed at this Hotel for a number of times and have always enjoyed our stay the food good along with the staff clean and we would like to have more entertainment in the connections bar at night the entertainment was only on for a hour
Hotel Rio Park responded to this review. View the response.
Hello David Thank you for choosing to return once again to the Hotel Rio Park and for updating us on your latest visit. It is encouraging to hear that once again you enjoyed your stay with us and we hope that you will choose to return again in the future. Kind Regards MedPlaya, Guest Relations Team
Amanda Martin left a review on 01/10/2018
FABULOUS
I stayed at Rio Park again between 21-28 September 2018 and I had a fabulous time. We arrived long before check-in and were able to store our cases securely and go have a drink and meal. I wasnt a bit fazed that Club room 808 was still being painted when we got our key. My roomate and our friend were not so forgiving. I paid for the holiday and I think if anyone had a right to complain it was me. I had no wish too. MedPlaya have been upgrading the hotel for at least a year and they are closing down for six months in order to complete the upgrade. I was more than happy with my room albeit the air conditioning wasnt working. Not a major problem. I simply left the balcony doors open. My room was spotless thanks to Pilar. The reception staff were extremely helpful and kind. The bars and restaurant staff efficent and very friendly and the food was delicious and varied. The entertainment would give Las Vegas a run for its money. All the staff work really hard and they are the most accommodating people one could wish to meet. I am booking for the re-opening. Wonderful hotel in every way. Muchos Gratias
Hotel Rio Park responded to this review. View the response.
Hello Amanda We are delighted to hear that you enjoyed your recent holiday with us at the Hotel Rio Park. Thank you for taking the time to share your comments with us, we do appreciate them. We look forward to welcoming you back again soon. Kind Regards MedPlaya, Guest Relations Team
HAS ABOU SOUFYANE left a review on 24/09/2018
FOOD HALAL
we spent with my little family excellent 03 days butI hope you take into considération Providing halal meat ,and thanks for your understanding
Hotel Rio Park responded to this review. View the response.
Hello HAS ABOU We are very happy that you enjoyed your 3 days with us at the Hotel Rio Park. We do do appreciate all of your comments and feedback and we shall make sure that these are passed on for you. Hopefully we will see you back again in the future. Kind Regards MedPlaya, GUest Relations Team
SARAH MILLAR left a review on 22/09/2018
Excellent for 2 star accommodation
We were very pleasantly surprised with the quality of this accommodation. We had wanted a cheap week away in the sun and that’s exactly what we got with bonuses. We arrived early for check in and one of our rooms was already ready. The reception staff were very helpful. The initial impression of the hotel bar was that the choice and variety on offer would easily rival some of the pubs on the strip. Being Irish, my husband was pleased to get Guinness on draft and it was of good quality. A nice touch is that you can buy British newspapers from reception. There is also a small shop on site which we used a couple of times for essentials. There are plenty of sunbeds around the pool area and lots of shady areas as well as tables and chairs if you’d rather sit. The breakfast was a bit samey although there was plenty of choice and you could always find a table in the dining room. We also availed of the evening meal on one occasion for convenience and this was great considering the €5 price tag!! We had booked two of the renovated rooms and were impressed with the standard of the shower rooms and modern fixtures in the bedrooms. We would definitely recommend this hotel and would return.
Hotel Rio Park responded to this review. View the response.
Hello Sarah Many thanks for taking the time to share your review with regards to your week at the Hotel Rio Park. Our aim is to offer good value for money with a friendly service so we are pleased that you found this to be the case. We are pleased that you enjoyed your stay with us and we hope to see you again in the future. Kind Regards MedPlaya, Guest Relations Team
william agnew left a review on 20/09/2018
food
The gala night,Friday was excellent,you got a glass of cava This was the only time cava was given The food on the rest of the days was dire,no steaks,no prawns,value for money was poor The room was really nice,upgrade The entertainment in the hotel is not as good as a few years ago The price of wine,cava has shot up ,suppose the tourists have got to pay for renovations In summarise ,the hotel is not good value for money
Hotel Rio Park responded to this review. View the response.
Hello William We are sorry to hear that the Hotel Rio Park did not meet with your expectations. Gala Night is held every Friday in the Hotel this is only a weekly event. The Hotel normally scores very well for food and for value for money so we are sad to learn that you did not find this to be the case. We do appreiciate all your comments and feedback and will make sure that these are passed on for you. Kind Regards MedPlaya, Guest Relations Team
Peter Donaldson left a review on 17/09/2018
September break
The room was very modern and clean. We were staying in the club rooms and were definitely worth the extra money. The staff were very helpful from reception to bar and restaurant,but a special mention has to be for the entertainments team who were all amazing especially Nacho.
Hotel Rio Park responded to this review. View the response.
Hello Peter We are delighted to hear that you enjoyed your recent September break with us at the Hotel Rio Park. Your comments and feedback are important to us and so we thank you for sharing them. It is good to know that you particularly liked the entertainment taking place. We hope to see you back again soon at the Rio Park. Kind Regards MedPlaya, Guest Relations Team
Philip White left a review on 17/09/2018
Enterainment Poor due to outdoor sound quality
We thought the quality of the sound outdoors was very poor when the entertainment was held in the main lounge earlier it was much better. The girl who looked after our rooms Chelo was brilliant.
Hotel Rio Park responded to this review. View the response.
Hello Philip Many thanks for taking the time to share your thoughts with regards to your stay at the Hotel Rio Park. We are sorry that you found the sound quality to be poor on the outside terrace. It is nice to hear that you were pleased with the service that you received in your room. Hopefully you would still consider returning again in the future. Kind Regards MedPlaya, Guest Relations Team
Tracey left a review on 11/09/2018
Club Rooms
Another short stay at the Rio Park marred only by having to go down to reception three times to ask for the Club Room amenities to be supplied. Surely these should be put in the room automatically! Also, if you dont bring a towel with you as you are planning on making use of the Medplaya towels for around the pool, please note that you cannot get these between the hours of 12 noon and 5pm - very inconvenient!
Hotel Rio Park responded to this review. View the response.
Hello Tracey Many thanks for sharing your comments with regards to stay at the Rio Park. We do appreciate your feedback as it helps us to monitor how we are performing as a Hotel. The pool attendant is available to collect towels in the morning and early evening, outwith his hours the reception can provide towels for anyone who needs them. We do hope that despite some setbacks you would still conisder returning again in the future. Kind Regards MedPlaya, Guest Relations Team
Patricia Edwards left a review on 09/09/2018
dissapointing room
cant fault the hotel for anything else except the room we were allocated 128.our view was looking out on to the roof of the bar underneath,and a minimal view of the pool .I had requested a high floor ,the room was in need of a good updating. We were very disappointed to say the least, after paying over 900 euros for our stay.
Hotel Rio Park responded to this review. View the response.
Hello Patricia Thank you for taking the time to share your comments with regards to your recent stay at the Hotel Rio Park. We are sorry to hear that you were not happy with the room allocated to you, unfortunately the superior rooms are the rooms on the higher floors. The reception will always do all that they can to change anyone who is not happy. We do hope that despite some setbacks this will not deter you from returning again in the future. Kind Regards MedPlaya, Guest Relations Team
stephen brown left a review on 06/09/2018
Amazing hotel
Ill make it short , you cant go wrong at this hotel everything was brilliant
Hotel Rio Park responded to this review. View the response.
Hello Stephen Many thanks for your "short review" about the Hotel Rio Park. It is always nice to receive positive comments and so we thank you for adding yours. Hopefully we will see you back again soon. Kind Regards MedPlaya, Guests Relations Team