Reviews
Derek Webb left a review on 27/10/2016
staff
All staff from bar restaurant to cleaners very helpful and happy a joy to stay at your hotel hope to come back in new year hank all staff for us having a very happy week. Mr Derek Webb room 719
Hotel Riudor responded to this review. View the response.
Hello Derek, We are delighted that you had a good holiday at the hotel Riudor. It's great to know found all the staff to be friendly and helpful. We are looking forward to welcoming you back to the Riudor for another stay! Kind regards, Medplaya Guest Relations team
CARLOS CARCELEN CRUZ left a review on 18/10/2016
cambio horario y comida
El hotel esta muy bien lo unico que cambiaria es el horario de la cena y mas variedad en la comida
Hotel Riudor responded to this review. View the response.
Estimado Carlos, Gracias por sus comentarios. Pasaremos sus sugerencias al gerente del hotel. Nos complace saber que haya disfrutado de su estancia en el hotel Riudor. Saludos cordiales, Equipo de Relaciones públicas, hoteles Medplaya
KEVIN GILL left a review on 01/10/2016
manager not very helpful
made a comment to the manager about how miserable his bar staff was ecept paco he didnt seem interested and did nothing about it
Hotel Riudor responded to this review. View the response.
Hi, Thank you for taking the time to comment on your recent stay at the hotel Riudor. We are glad to know that you had an overall good stay with us although there are areas where you feel that we could improve. Your feedback is very important to us and we assure you that the hotel manager take your opinion very seriously. We hope that you will return to the Riudor for another visit. Kind regards, Medplaya guest relations team
brian sands left a review on 29/09/2016
value for money
This was second year running that we have stayed at the Riudor. As before it continues to offer excellent service, accomodation , freindly staff and value for money. We have in saying we will be booking for next year
Hotel Riudor responded to this review. View the response.
Hi, Thank you for your comments on your stay at the hotel Riudor. We are glad to know that you enjoyed your stay with us and that you found the hotel to be good value for money. We are looking forward to welcoming you back to the Riudor for another stay! Kind regards, MedPlaya Guest Relations team
Winston Rennie left a review on 29/09/2016
Hotel Riudor, Benidorm
Excellent hotel as ever, fourth at this hotel and many with the group. All provide a Great Holiday
Hotel Riudor responded to this review. View the response.
Hi, We are delighted that you once again enjoyed your stay at the hotel Riudor and the MedPlaya group. We hope to see you again in the near future! Kind regards, MedPlaya Guest Relations team
Rita Frost left a review on 21/08/2016
Sun beds food
The food is never hot. There should always be 2 choices of soups I think that the management should do something about people climbing the Wall to put their towels on sunbeds.
Hotel Riudor responded to this review. View the response.
Hello Rita Thank you for your comments, we shall take them onboard. We hope that despite some issues it would not deter from returning again to the Hotel Riudor. Kind Regards Medplaya, Guest Relations Team
Irina Mihaela Nicolescu left a review on 12/08/2016
Very attentive employees
A hotel focused on British clients. We stayed on the 8th floor, in one of the new refurbished rooms, very clean with very comfortable beds. The rooms are cleaned every day and towels are changed daily if requested. Also bedding is changed several times a week. Concerning noise, after midnight it diminishes. Also you can close the balcony door. Very friendly, attentive and effective employees. All of them. A special thank to Antonio, the bartender, to Khan and Abraham. Very good food except for the meals especially cooked at breakfast for the British clients, like beans and fried sausage. You always have option to choose from various meat dishes and fish in each service in addition to the cooking show. Also a lot of entries and desserts, fruit and pastry. No kids is great: no screaming, no shouting, no crying. Thank you Medplaya.
Hotel Riudor responded to this review. View the response.
Hello Irina, Thank you for commenting on your stay at the hotel Riudor. We are delighted to hear that you were happy with your stay at our adults only hotel and that you found the staff very friendly. We hope to get the opportunity to welcome you back to the Riudor for another holiday! Kind regards, MedPlaya Guest Relations team
Glyndwr Day left a review on 23/06/2016
my holiday
very enjoyable holiday
Hotel Riudor responded to this review. View the response.
Hello, Thank you for your comment on your recent stay at the hotel Riudor. We are glad to know that you enjoyed your stay with us and we hope to see you again. Kind regards, Medplaya Guest Relations team
JOSE CARLOS NARANJO ARANDA left a review on 02/06/2016
hotel aceptable, con muchos puntos a mejorar
colchon de cama muy antiguo e incomodos. habitacion sin amenities champu wifi gratis solo en recepcion y con calidad pesima. EN las habitaciones, wifi de pago, vergonzoso, que un hotel hoy en dia cobre por el acceso a internet, mas aun cuando anuncia wifi gratis, no especifica q se pague en las habitaciones. Buffet aceptable, hotel limpio, y personal muy muy agradable, siempre dispuesto a ayudar.
Hotel Riudor responded to this review. View the response.
Hola Jose Carlos Gracias por sus comentarios sobre su reciente estancia en el Hotel Riudor. Su opinión es muy importante para nosotros y le pasaremos sus comentarios al director. Esperemos que aunque el Hotel no cumplió sus expectativas, su estancia en Benidorm fue agradable. Saludos, Equipo Relaciones Públicas, Hoteles Medplaya
jean wyatt wyatt left a review on 30/05/2016
Happy Days and Nights
We have stayed in this hotel many many times,I think that is testament enough that we love it... Friendly staff,most of them have been there for years..Food is amazing lots and lots of choice..Location could not be better,pool area is good with plenty of sun beds..Spotlessly clean,shower gel over the bath.The only negative is the black chicken bar is so noisy that an afternoon siesta is almost impossible unless window is closed..Would I recommend it..I certainly would...Would I go back...tomorrow if I could..
Hotel Riudor responded to this review. View the response.
Hello Jean We are very happy to learn that you enjoyed another pleasant stay at the Hotel Riudor. We do hope that you choose to return again soon. Kind Regards Medplaya, Guest Relations Team