Reviews

Phil Pike left a review on 19/04/2022

Great hotel in an ideal location

This understated hotel is in a great location. 10 minutes walk from the Old Town, 10 to the new part and 5 mins from Levante Beach. Theres a cafebar on the ground floor and small roof pool and decking area on top. It doesnt attract a noisy and families with kids clientele. No entertainment. We stayed without board so didnt use the restaurant. Its within the newly refurbished traffic calmed Meditarano so the traffic and noise is now greatly reduced outside.

The Agir Springs Hotel responded to this review. View the response.

Dear vPhil, We are pleased that you had an enjoyable and relaxing stay with us at the hotel Agir Springs. Thank you for posting your review. We hope to have the opportunity to welcome you back again in the near future. Kind regards, MedPlaya Hotels Benidorm

Jose Luis Gala García left a review on 18/04/2022

Personal del hotel, excelente

Facilidad en todo tipo de adversidades, profesionales

The Agir Springs Hotel responded to this review. View the response.

Estimado José Luis, Muchas gracias por dejar su reseña sobre su estancia en el hotel Agir Springs. Es fantástico saber que haya disfrutado de su estadía y esperamos poder darle de nuevo la bienvenida a nuestro hotel. Saludos cordiales, Hoteles MedPlaya Benidorm

Gregorio Rivas Silva left a review on 06/04/2022

Razones para repetir

Es la tercera vez que elegimos Agir como alojamiento en Benidorm y la impresión recibida, muy especialmente de su personal y la calidad de servicio, nos insiste en repetir la elección.

The Agir Springs Hotel responded to this review. View the response.

Estimado Gregorio, Gracias por volver de nuevo al Hotel Agir Springs y por compartir sus pensamientos con nosotros. Estamos encantados de leer que estuvo a gusto otra vez en nuestro hotel. Esperamos volver a verle de nuevo pronto. Saludos cordiales, Hoteles MedPlaya Benidorm

Ángel Rafael González González left a review on 05/04/2022

Muy buena elección

Nuestra estancia de fin de semana ha sido muy agradable. Las instalaciones y la habitación son muy cómodas. El desayuno es muy variado y abundante. Destacar que el trato del personal es exquisito. La ubicación es de lo mejor en Benidorm. Volveremos seguro

The Agir Springs Hotel responded to this review. View the response.

Estimado ÁngelGracias por escoger Hotel Agir Springs para su estancia en Benidorm y por compartir su opinión con nosotros. Siempre se alegra recibir comentarios positivos sobre nuestro hotel y personal. Nos alegramos que hayan pasado una estancia buena con nosotros. Gracias por su confianza y deseamos poder atenderle de nuevo en su próxima visita a Benidorm.Saludos cordiales, MedPlaya Hoteles Benidorm

MARIA JOSEFA MORENO GOMEZ left a review on 30/03/2022

Restaurante

Al tratarse de cena, platos menos elaborados, más suaves

The Agir Springs Hotel responded to this review. View the response.

Estimada Maria JosefaMuchas gracias por compartir sus pensamientos con nosotros sobre su estancia en el Hotel Agir Springs. Nos complace que haya pasado una agradable estancia aunque hay cosas que podemos mejorar. Esperamos volver a verle en un futuro cercano.Saludos cordiales, Hoteles MedPlaya Benidorm

ANTONIO VALLESPIN NINGUILLON left a review on 30/03/2022

Restaurante

El menu debería ser más variado.

The Agir Springs Hotel responded to this review. View the response.

Estimado AntonioMuchas gracias por compartir sus pensamientos con nosotros sobre su estancia en el Hotel Agir Springs. Nos complace que haya pasado una agradable estancia aunque hay cosas que podemos mejorar. Esperamos volver a verle en un futuro cercano.Saludos cordiales, Hoteles MedPlaya Benidorm

IVAN DEL PALACIO CECILIA left a review on 09/03/2022

Comida

La comida está muy bien pero se debería de cambiar la carta de vez en cuando

The Agir Springs Hotel responded to this review. View the response.

Estimado IvanMuchas gracias por dejar su valoración sobre el hotel Agir Springs, siempre estamos evaluando nuestros servicios teniendo en cuenta los comentarios de nuestros clientes.Nos alegra que haya pasado una estancia agradable y esperamos poder darle de nuevo la bienvenida a nuestro hotel.Saludos cordiales,Hoteles MedPlaya Benidorm

MARK CHIVERS left a review on 08/03/2022

Short stay

Just had a few days in Benidorm Hotel location is great for old town and the beach bars restaurants all close by no need to drive Parking is located at el centro about 100yrds from hotel with easy underground parking Rooms have tea and coffee facilities fridge etc Good selection for breakfast Staff were very helpful good value for money

The Agir Springs Hotel responded to this review. View the response.

Dear Mark Thank you for choosing the Hotel Agir Springs for your recent stay in Benidorm. We are delighted to hear that you enjoyed your stay with us and were pleased with the location and with the service that you received. We do hope that you will choose to return again in the future. Kind regards, MedPlaya Hotels Benidorm

José Francisco Navarro Lledó left a review on 04/03/2022

Magnífico

Esta es la tercera vez que estamos y seguimos encantados con la atención recibida y los detalles que han tenido con nosotros. Esperamos volver pronto

The Agir Springs Hotel responded to this review. View the response.

Estimado José, Gracias por volver de nuevo al Hotel Agir Springs y por compartir sus pensamientos con nosotros. Estamos encantados de leer que estuvo a gusto otra vez en nuestro hotel. Esperamos volver a verle de nuevo pronto. Saludos cordiales, Hoteles MedPlaya Benidorm

NIEVES PAREDES ESCOBAR left a review on 10/01/2022

Volveremos

Nos hemos sentido muy bien atendidos y el personal super amable. Nos han hecho la estancia muy agradable. Sin duda volveremos

The Agir Springs Hotel responded to this review. View the response.

Estimada NievesGracias por escoger Hotel Agir Springs para su estancia en Benidorm y por compartir su opinión con nosotros. Siempre se alegra recibir comentarios positivos sobre nuestro hotel y personal. Nos alegramos que hayan pasado una estancia buena con nosotros. Gracias por su confianza y deseamos poder atenderle de nuevo en su próxima visita a Benidorm.Saludos cordiales, MedPlaya Hoteles Benidorm

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MEDPLAYA AMIGO! LOYALTY PROGRAM: TERMS AND CONDITIONS

1. INTRODUCTION

At MedPlaya, our customers are our top priority. That's why we have developed the all-new MedPlaya Amigo! Loyalty Programme, designed to offer our direct customers the best prices, favourable conditions, and exclusive offers and benefits.

MedPlaya Amigo! consists of three levels: Holiday Friends, BFFs, and Soulmates. Your level within the programme increases as you accumulate more stays with us, and with each level, you unlock additional benefits.

The following terms and conditions outline how MedPlaya Amigo! works and can be referred to anytime on the MedPlaya Hoteles website: www.medplaya.com.

MedPlaya Amigo! utilizes a Customer Identification Number to identify members. By accepting these terms and conditions, the MedPlaya Amigo! member confirms their awareness and understanding of the programme’s details.

MedPlaya reserves the right to make necessary amendments to the conditions of MedPlaya Amigo! as it deems necessary.

The advantages of MedPlaya Amigo! are applicable to all MedPlaya hotels, with the exception of Resort Giverola & Bella Vista Beach Club.

2. REGISTERING FOR MEDPLAYA AMIGO!

The programme is available to adults over 18 years old.

Official bodies and companies are excluded from the MedPlaya Amigo! programme.

You can register for MedPlaya Amigo! through the following channels:

- The www.medplaya.com website: Fill out the online registration form with your personal information and accept the provided conditions.
- In MedPlaya Hotels: Use the QR code for registration.

Registration for MedPlaya Amigo! program is free. An email address is required to register for MedPlaya Amigo!, and each registration must have a unique email address.

3. MEDPLAYA AMIGO

Once you have completed registration for MedPlaya Amigo!, you can access your personal MedPlaya Amigo! area on www.medplaya.com. This can be done by identifying yourself with your email address or MedPlaya identification number (ID MedPlaya) and password.

Within the MedPlaya Amigo! dashboard, you can:

- View and download your digital MedPlaya Amigo! identification card, which displays your full name and MedPlaya Identification Number (ID MedPlaya).

- Check and update your personal details.

- View your booking history and easily make new reservations.

- Adjust your access settings for the MedPlaya Amigo! private area.

- Make your next reservation at the best price available!

Please note that your MedPlaya Amigo! membership is personal and non-transferable.

* In order that your discount is applied correctly on arrival it is important that you identify yourself using your ID MedPlaya Amigo! or email associated with your account when making your reservation.

4. BENEFITS OF MEDPLAYA AMIGO

As a member of the MedPlaya Amigo! you will be the first to hear of our promotions and offers* and will enjoy discounts and benefits on your direct reservations at all our MedPlaya Hotels, excluding Resort Giverola/Hotel Bella Vista.
*The inclusion in our Newsletter database is a condition of MedPlaya Amigo!

Discounts and benefits are applied based on your MedPlaya Amigo! membership level, all your stays (direct reservations only) count towards your membership level, and discounts, benefits and rewards are applicable on your stays with us when you have made your reservation on our website www.medplaya.com, through our Call Centre, Guest Service Managers, or directly at the hotel Reception.

Please refer to the table below for the different levels and associated benefits:

[Table of Levels and Benefits]

Your membership level is determined by the number of nights you have stayed with us (only direct reservations confirmed in your name count) in any MedPlaya Hotel within the two years preceding your upcoming reservation check-in date. Please note that membership levels may fluctuate based on this criterion.

Discounts and benefits do not apply to reservations made through third-party agents, online travel agents, or tour operators.

Discounts will be applied to the price of the room occupied by the MedPlaya Amigo! member at check-in, and benefits will be available upon, or shortly after, arrival at the hotel.
Benefits and discounts are not duplicated when more than one MedPlaya Amigo! member occupies a room.

Discounts are applied to the final price of the reservation, excluding extras, and are not applicable to 100% Non refundable bookings.

5. CANCELLING YOUR MEDPLAYA AMIGO MEMBERSHIP

Membership of the MedPlaya Amigo! programme may be cancelled for the following reasons:

- The user may request to cancel their membership of the MedPlaya Amigo! programme by sending an email to: contact@medplaya.com

- MedPlaya Management reserves the right to the temporary or permanent cancellation of the MedPlaya Amigo! members membership under the following circumstances:

- Improper use of the MedPlaya Amigo! Programme.
- Failure to comply with the Terms and Conditions accepted when registering for the programme.
- Inappropriate behaviour at the hotel.
- Cancellation of subscription to Newsletter
- Detection of incorrect data provided when registering for the MedPlaya Amigo! programme.
- The demise of the MedPlaya Amigo! member.
- When no transactions or bookings have been made using your MedPlaya Amigo! account during the past five years.

6. PRIVACY POLICY – DATA PROTECTION

By completing the registration request for the MedPlaya Amigo! programme, the user accepts and authorizes MED PLAYA MANAGEMENT, SL to use and process the personal data provided for the purposes of the customer loyalty programme of the MED PLAYA group, such as the improvement of the commercial relationship with the client and making personalized offers.

Similarly, for the proper fulfilment of the programme, your personal data will be transferred to companies of the MED PLAYA group for the purposes described above.

The Personal Data that you provide will be processed to identify you as a user of the programme and to give you access to the various features and services that are available to users registered in the programme.

The user can, at any time, revoke consent for the processing of their personal data by sending an email to rgpd@medplaya.com. However, the revocation of consent will imply the exclusion of the client from the MedPlaya Amigo! programme.

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